From the President…
|
|
At
Expanding Horizons, our philosophy is that a high quality
product and excellent customer service are the most
important criteria a company can provide to its clients.
We
also believe that the only competitive advantage any
company has in today’s competitive marketplace is
service.
In
recognition of this, our management team and strategic
marketing alliance associates consist of experienced
travel professionals and travel companies that are
available to help our clients’ companies realize their
goals and objectives
Client
satisfaction is our number one priority.
Luciano
A Lusina
President
- Expanding Horizons
|

|
|
The
Company
Expanding Horizons is a California-based company, incorporated in June
of 1980, and is registered with the State of California.
And to protect the consumer and travel agencies, all funds are deposited in a trust account as required by California
law. Naturally,
we are fully computerized, with our own in-house programs
designed exclusively for the meeting, convention, and
incentive market.
This enables efficient and timely responses to
clients' requests.
|
|
Objective
Our
objective at Expanding
Horizons in formulating any program is to offer the
creativity, professionalism, and attention to detail
necessary to successfully meet the requirements for any
group organizer
|
|
Creativity
Expanding Horizons’ familiarity and past track record as
a proven buyer with hoteliers, airlines, cruise companies,
and other service providers allow for successful
negotiations of competitive contract rates.
Furthermore,
familiarization with the complexities of air travel and
associated airfares enables programs to be designed to
offer the most competitive route structure.
|
|
Competitive Pricing
Expanding
Horizons’ familiarity and past track record as a proven
buyer with cruise companies, hoteliers, airlines, and
other service providers allow for successful negotiations
of competitive contract rates.
Furthermore,
familiarization with the complexities of air travel and
associated airfares enables programs to be designed to
offer the most competitive route structure.
|
|
Professionalism With Planning
Our
experienced and informative staff
are on hand to advise and offer assistance from the
initial consultation to the successful conclusion of the
program.
To meet this goal, we offer:
Assistance
with Site Selection recognizing the program specifications
such as:
Air
Service to/from the location
Hotel Accommodation
Cruise Cabin and
Onboard Amenities
Ground
Transportation
Meeting
Space.
Familiarity
with the destination and flight schedules ensures that
inquiries are handled first-hand and with minimum
delay.
Also
our sophisticated
computer systems, allows
for registration via the Internet with each program having
its own web page.
|
|
Theme
Development
Group
organizer also appreciate the concept of a “program
theme” This
helps build group spirit and contributes to the overall
group enjoyment of the program.
Our
services include design of a theme/logo to uniquely
identify the program.
This would be carried through on all informational
pieces including the web page, correspondence,
documentation passport wallet and bag tags.
|
|
Travel Documents
Expanding
Horizons can provide final pre-trip documentation to
include a detailed program of events, general destination
information, passport wallets, bag tags, and flight bags
with the respective company's individual logo or program
theme.
|
|
Professionalism In Execution
We
recognize that the successful execution of every program
is directly related to the professionalism, training, and
experience of field managers and support staff.
Hence, only experienced staff with a proven success
record accompanies each program.
|
|
Quality Control
Quality
control is maintained by an Expanding Horizons' executive
staff member accompanying each major account to its
destination.
|
|
Pre & Post- Tours
When
requested, Expanding Horizons can provide pre- or post
programs in conjunction with the main program.
|
|
Strategic Marketing Alliance
Due
to the diversity of today’s travel needs, we recognize
that one company should not try to be all things to all
people.
We have, therefore, developed strong business
alliances with companies that are specialists in their
field, and where necessary, these companies can complement
the services offered by Expanding Horizons to our clients.
These
alliances ensure that we provide our clients with the best
professional input to meet corporate objectives in the
most cost effective manner.
|
|
Competitive Pricing
Expanding Horizons’ familiarity and past track record as
a proven buyer with hoteliers, airlines, cruise companies,
and other service providers allow for successful
negotiations of competitive contract rates.
Furthermore,
familiarization with the complexities of air travel and
associated airfares enables programs to be designed to
offer the most competitive route structure.
|
|
Industry Recognition
On several occasions, Expanding Horizons has been invited by government tourist agencies and consulted by Travel Industry media on how to
Market their destinations in the U.S.A.
Meet the expectations of the U.S. traveler.
|
Our Clients
Over the years not only have we handled thousands of individual travelers, but also groups,
ranging in size from 15 to over 1000 individuals for such prestigious companies as...
Rockwell International
Whirlpool Corporation
Porsche Cars, N.A.
American Mutual Life Insurance
Centennial Investments
Kawasaki Corporation
Lincoln Benefit Life Insurance
State Mutual Insurance
Big O Tires
Testimonies From Our Clients
"... thanks for a great job ... the trip more than delivered on the expectations we had."
Barry Beehler, Director of Sales, Kawasaki Motors Corp., USA
"... thank you personally for an outstanding job done by you and your staff."
Robert L. Pashby, Executive Vice-President, Philadelphia Life Insurance Company
"Through Expanding Horizons imagination and professionalism our program was an unqualified success and all our objectives were achieved."
Gary Devoul, Vice-President, Centennial Investment Corporation
"... head and shoulders above your competition."
Jim Huddle, Vice-President Convention Services, Corporate Travel Services
"Thank you again for your assistance with our meeting. People are still talking about it."
Teri Nealy, Senior Assistant Worldwide Sales, Rockwell International
"The arrangements and events handled were excellent."
Bill Klink, Area Manager Asia/Pacific,
Deltec
|
|
Also
listed are government tourist offices, airlines,
hoteliers, and travel agencies that can be contacted for
additional verification of our credentials.
|
Mr.
Mike Smith
Regioanl
Director
South
Australian Tourist Office
17880
Skypark Cirlce
#250
Irvine
CA, 926014
Telephone:
(949) 476-4081
|
Mr.
Tom Heneghan
Regional Marketing Manager
Irish Tourist Board
17875 Von Karman, Suite 202
Irvine, CA
92714
Telephone:
(949) 251-9229
|
Ms. Valarie Lerner
Director of Sales Western Region
Radisson Edwardian Hotels
Telephone: (760)
599-3900
|
Debbie
Cornick
District Sales Manager
NCL
Telephone:
(949) 425-0108
|
Ken DeMatteo
President
Sports Travel International
8484 Georgia Ave., Plaza One
Silver Spring, Maryland 20910
Telephone: (301)
589-3552
|
Karl & Maureen Rosen
President/Owners
Towne Centre Travel & Cruises
1118 S. Diamond Bar Blvd.
Diamond Bar, CA 91765
Telephone: (909)
861-2606 |
John
& Lee Mackey
Owners/Managers
Sundial
Travel
9430
Warner Ave., Suite J
Fountain
Valley, CA 92708
Telephone:
(714) 962-1176
|
Ann
Van Dyke
Rodeen's
Travel
N.
1212 Washington
Rock
Point Building 303
Spokane
WA,
99203
Telephone:
(509) 326-2212 |
|