| From the President…
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At
Expanding Horizons, our philosophy is that a high quality product and excellent
customer service are the most important criteria a company can provide to its
clients.
We
also believe that the only competitive advantage any company has in today’s
competitive marketplace is service.
In
recognition of this, our management team and operational staff consist of
experienced travel professionals whose purpose is to ensure client
satisfaction ... our number one priority.
Luciano
A Lusina
President
- Expanding Horizons
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The
Company
Expanding Horizons is a California-based company, incorporated in June of 1980,
and is registered with the State of California. And to protect the consumer and
travel agencies, all funds are deposited in a trust account as required by
California law.
At Expanding Horizons, our
philosophy is that a high quality product and excellent
customer service are the most important criteria a company
can provide to its clients.
We also believes that the only competitive
advantage any company has in today’s competitive
marketplace is service.
Hence
…“Client satisfaction” is our number one priority.
|
Services
Offered
In additions to the services we
offer via our internet web site, our reservations staff are
also on hand to personally assist.
For the Independent Traveler (FIT)….
In
addition to assisting clients with pre-packaged tours, our
goal, where requested, is to “individualize.”
Our experienced and informative staff is at hand to
advise and offer assistance in planning an itinerary that
meets their specific needs.
For Groups…
W
e
can design tours to fit all needs, whether it be…
§
Meeting
& Incentives….
We offer creativity professional and attention
to successfully meet corporate goals
§
Special
Interest
… We can design programs for such diversified
fields as square dancing, alumni groups, veterans,
agricultural and adventure tours, such as skiing and
hiking “or”
§
General
Sightseeing
… for
affinity groups
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Competitive
Pricing
Expanding Horizons’ familiarity and past track record as
a proven buyer with hoteliers, airlines, cruise companies,
and other service providers allow for successful
negotiations of competitive contract rates.
Furthermore,
familiarization with the complexities of air travel and
associated airfares enables programs to be designed to
offer the most competitive route structure.
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Industry
Recognition
On several occasions, Expanding Horizons has been invited by government tourist
agencies and consulted by Travel Industry media on how to
 Market their destinations in the
U.S.A.
Meet the expectations of the U.S.
traveler.
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Our
Clients
Over the years not only have we handled thousands of individual travelers, but
also groups, ranging in size from 15 to over 1000 individuals for such
prestigious companies as... Rockwell
International
Whirlpool Corporation
Fleming Companies, Inc.
American Mutual Life Insurance
Kawasaki Corporation
Lincoln Benefit Life Insurance
State Mutual Insurance
Big O Tires
Testimonies
From Our Clients
"... thanks for a great job ... the trip more than
delivered on the expectations we had."
Barry Beehler, Director of
Sales, Kawasaki Motors Corp., USA
"... thank you personally for an outstanding job done by
you and your staff."
Robert L. Pashby, Executive
Vice-President, Philadelphia Life Insurance Company
"Through Expanding Horizons imagination and
professionalism our program was an unqualified success and all our objectives
were achieved."
Gary Devoul, Vice-President,
Centennial Investment Corporation
"... head and shoulders above your competition."
Jim Huddle, Vice-President
Convention Services, Corporate Travel Services
"Thank you again for your assistance with our meeting.
People are still talking about it."
Teri Nealy, Senior Assistant
Worldwide Sales, Rockwell International
"The arrangements and events handled were excellent."
Bill Klink, Area Manager
Asia/Pacific, Deltec
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Also listed are government tourist offices, suppliers, and
travel agencies that can be contacted for additional verification of our
credentials.
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Mr.
Mike Smith
Regioanl
Director
South
Australian Tourist Office
17880
Skypark Cirlce
#250
Irvine
CA, 926014
Telephone:
(949) 251-9229
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Mr.
Tom Heneghan
Regional Marketing Manager
Irish Tourist Board
17875 Von Karman, Suite 202
Irvine, CA
92714
Telephone:
(949) 251-9229
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Ms. Valarie Lerner
Director of Sales Western Region
Radisson Edwardian Hotels
Telephone: (760)
599-3900
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Debbie
Cornick
District Sales Manager
NCL
Telephone:
(949) 425-0108
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Ken
DeMatteo
President
Sports
Travel International
98484
Georgia Ave., Plaza One
Silver
Spring, MA 20910
Telephone:
(301) 589-3552
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Karl
& Maureen Rosen
President/Owners
Towne
Center Travel & Cruises
1118
S Diamond Bar Blvd.
Diamond Bar
CA, 91765
Telephone:
(909) 861-2606 |
John
& Lee Mackey
Owners/Managers
Sundial
Travel
9430
Warner Ave., Suite J
Fountain
Valley, CA 92708
Telephone:
(714) 962-1176
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Ann
Van Dyke
Rodeen's
Travel
N
1212 Washington
Rock
Point Building #303
Spokane,
WA 99203
Telephone:
(509) 326-2212 |
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